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Telecom surprised me again! I was talking with a phone consultant, arranging an earlier move of my phone line. The lady mentioned some things which seemed totally out of context, as though it was not my phone line, we were talking about. A couple of minutes later, I found an invoice in my mailbox, for dsl in my new flat. How handy! I asked for information brochure, and they sent me an invoice for the service, the sum to be withdrawn from my account! And it’s not the first time they play like this.
I called the customer service again, and complained to another consultant. They will cancel the service, she said, and lo and behold, I will have to send them back an unwanted dsl modem, which they already sent out.
Strange, how she cancelled this service, today a guy called my wife “sorry, I’ll have to turn off your phone line for a while, cause I’m installing dsl”, then he called me to tell that the installation was successful. I told him to switch it back off. Stupid thing, I will be ordering dsl, which uses telecom backbone, from other provider, so the guy will have to switch it on again.
If you think of opening an online business, there’s a lesson to learn for you! The future is being made!
Just imagine the possibilities - A surfer browses through your book reviews. And bang! Your invoices land in his mailbox! The books are already on their way! Or better - instead of sending all these false rolex spam that get trashed every time, just send the invoices already! Instead of the old mundane PULL model of sales, why not PUSH? Make everyone browse their post everyday, and spend a couple of hours sorting out the mess. The post will open a new service Spam Invoice Filter, updating the list of invoice spammers daily, for a small subscribtion fee. Success guaranteed!
OK, I exaggerated a bit - there’s just a handful of companies that have been permitted to withdraw from my account. Nevertheless it’s really a downer when you find you can’t trust one of these few…
Update:
It’s 9th of February, the whole dsl story started on January the 22nd. And despite multiple calls with their hotline, I cannot have any dsl, because in their system (specifically - in the system their partners use, as oposed to their internal system) I am still having that damn dsl.

